LAST UPDATED: 22 MAY 2026

Privacy Policy

This Privacy Policy explains how SustainHer collects, uses, stores and protects your personal information when you interact with us online or in person.

Website: sustainher.com.au
Business name: SustainHer
ABN: 87376047392
Contact: [email protected]

Our Commitment

What personal information we collect

We may collect personal information when you interact with SustainHer, including when you:

Last updated: 22 May 2026
Website: sustainher.com.au
Business/trading name: SustainHer
Legal entity: Amplify with Purpose
ABN: 87386047392
Contact email: [email protected]

This Privacy Policy explains how SustainHer collects, uses, stores and protects your personal information when you visit our website, register for an event, join a membership, participate in our community, complete a form, make an enquiry, purchase a ticket or interact with us online or in person.

SustainHer is based in Australia and operates as a women-in-business community, event, membership and accountability space. We are committed to handling your personal information with care, transparency and respect.

This Privacy Policy should be read together with our Terms and Conditions.

  • visit our website;
  • complete a contact form;
  • register for an event;
  • purchase a ticket;
  • join a membership or programme;
  • join a directory, group, community or online space;
  • subscribe to emails, newsletters or updates;
  • respond to surveys, feedback forms or event questions;
  • communicate with us by email, phone, social media, direct message or in person;
  • participate in an event, workshop, interview, podcast, recording, photo opportunity or community activity.

The types of personal information we may collect include:

  • your name;
  • business name;
  • job title or role;
  • email address;
  • phone number;
  • billing and payment-related details;
  • event registration details;
  • membership details;
  • dietary, accessibility or attendance requirements you choose to provide;
  • social media handles or website links you choose to provide;
  • information submitted through forms, surveys, directories, community spaces, applications or enquiries;
  • photographs, audio recordings, video recordings or testimonials where applicable;
  • technical information such as website usage, device information, browser type, IP address, cookies and analytics data.

We do not intentionally collect sensitive information unless it is reasonably necessary for a specific purpose and you choose to provide it. For example, you may choose to share accessibility, dietary, faith-related, health-related or personal context in connection with an event, membership, coaching or community experience. Where you provide this information, we will handle it carefully and only use it for the purpose for which it was collected or as otherwise permitted by law.

How we collect personal information

We may collect personal information directly from you when you:

  • submit a form on our website;
  • purchase a ticket or membership;
  • join a community, group or directory;
  • subscribe to our emails;
  • communicate with us;
  • attend an event;
  • provide feedback or testimonials;
  • participate in photography, video, audio or other media connected to SustainHer.

We may also collect information through third-party platforms that help us operate our website, events, payments, emails, community spaces and business systems. These may include platforms such as GoHighLevel, Humanitix, Stripe, Google, Meta, Canva, email marketing tools, analytics tools, social media platforms, community platforms and other service providers we use from time to time.

Why we collect your personal information

We collect and use personal information so we can operate SustainHer and provide a safe, clear and useful experience for our audience, attendees, members, partners and community.

We may use your personal information to:

  • respond to enquiries;
  • process event registrations, ticket purchases, memberships and payments;
  • provide event, membership, community and programme access;
  • send event confirmations, reminders and updates;
  • communicate with you about SustainHer services, events, memberships, resources and opportunities;
  • manage directories, groups, community access and member experiences;
  • personalise and improve your experience with SustainHer;
  • collect feedback and improve our events, memberships, services and website;
  • manage photography, video, audio, testimonials and promotional content;
  • maintain records for administration, accounting, insurance, legal and compliance purposes;
  • protect the safety, integrity and wellbeing of our events, community and business;
  • comply with legal obligations.

Email marketing and communications

If you subscribe, register, enquire, purchase a ticket, join a membership or otherwise provide your contact details, we may send you relevant communications about SustainHer events, membership, resources, community news, offers and updates.

We will only send commercial electronic messages where we have your consent or are otherwise permitted to do so by law. You can unsubscribe at any time by using the unsubscribe link in our emails or contacting us directly.

Transactional or service-related messages, such as ticket confirmations, event updates, membership access information, payment notices or important service communications, may still be sent where necessary to provide the service you requested.

Photography, video, audio and media

SustainHer events may be photographed, filmed or recorded for marketing, promotional, educational, archival and community purposes.

By purchasing a ticket, registering for an event, attending an event or participating in a SustainHer activity, you acknowledge that you may appear in photographs, video recordings, audio recordings or other media.

You grant Odette de Beer and SustainHer the right to use these images and recordings, including any reproductions, edits or adaptations, for publicity, marketing, digital content, social media, website content, educational content, archival purposes and any other lawful purpose, in perpetuity and without compensation.

If you do not wish to be photographed, filmed or recorded, please notify the event organiser in writing before the event. We will take reasonable steps to respect your request, but we cannot guarantee exclusion from all incidental background images or recordings in a live event setting.

Cookies, analytics and website tracking

Our website may use cookies, pixels, analytics tools and similar technologies to understand how visitors use the website, improve user experience, measure marketing effectiveness and deliver relevant content.

These tools may collect information such as your browser type, device, pages visited, time spent on the website, links clicked and general location data. Some third-party platforms may also use this information according to their own privacy policies.

You can adjust your browser settings to refuse cookies or notify you when cookies are being used. Some website features may not function properly if cookies are disabled.

Sharing personal information

We may share personal information with trusted third parties where reasonably necessary to operate SustainHer and provide our services. This may include:

  • ticketing platforms;
  • payment processors;
  • website and CRM providers;
  • email marketing platforms;
  • community and membership platforms;
  • contractors, facilitators, photographers, videographers, editors or service providers;
  • professional advisers, including accountants, insurers, legal advisers or business advisers;
  • law enforcement, regulators or other authorities where required or permitted by law.

We do not sell your personal information.

Third-party platforms and links

Our website, emails, event pages and community spaces may contain links to third-party websites or platforms. These third parties operate independently and are responsible for their own privacy practices, terms and security.

We encourage you to read the privacy policies and terms of any third-party platform you use, including ticketing, payment, community, social media and email platforms.

Overseas disclosure

Some of the third-party platforms and service providers we use may store or process information outside Australia. Where this occurs, we take reasonable steps to use reputable providers and protect your information in accordance with applicable privacy obligations.

How we protect your information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

This may include using secure systems, access controls, password protection, reputable third-party platforms and administrative safeguards.

No method of online transmission or storage is completely secure. You provide information online at your own risk, and we encourage you to take reasonable steps to protect your own accounts, passwords and devices.

How long we keep your information

We keep personal information for as long as reasonably necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements and manage our ongoing relationship with you.

Where information is no longer required, we will take reasonable steps to delete, de-identify or securely store it.

Accessing or correcting your information

You may contact us to request access to personal information we hold about you or to ask us to correct information that is inaccurate, out of date, incomplete or misleading.

We may need to verify your identity before responding. In some circumstances, we may be unable to provide access or correction, including where permitted by law. If this occurs, we will explain why where reasonable.

Complaints

If you have a privacy concern or complaint, please contact us first so we can try to resolve the issue.

Email: [email protected]

Please include your name, contact details and a clear description of your concern.

We will aim to respond within a reasonable time. If you are not satisfied with our response, you may be able to contact the Office of the Australian Information Commissioner or another relevant authority.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, systems, services or legal obligations.

The updated version will be published on this page with a revised “Last updated” date. Your continued use of our website, events, memberships or services after an update means you accept the updated Privacy Policy.